In 2024, in an economic environment under pressure from inflation, unstable interest rates and weak growth, La Banque Postale rolled out a comprehensive transformation plan across all its business lines and subsidiaries. It has three watchwords: prioritise, cooperate, and manage. La Banque Postale is acting swiftly to renew its growth momentum, refocus on its core business and introduce a value-driven management model drawing on shared expertise, to create performance synergies.
2024-2025 Integrated Report
La Banque Postale’s transformation is well under way. The performance synergies bringing together business lines and subsidiaries make us stronger and prouder than ever.
Stéphane Dedeyan, Chairman of the Executive Board of La Banque Postale
What does it mean to be a citizen bank?
Since its creation in 2006, La Banque Postale, which inherited La Poste’s financial services, has uniquely expressed its energy, responsibilities, values and community ambition.
A bank like any other and unlike any other, this is how La Banque Postale defined itself at the time of its creation, promising to be “much more than a bank”. Over the years, it has provided widespread access to banking services, expanded its offer to include the full range of retail banking products and services, and given shape to its community engagement policy. Today’s environmental and societal emergency is affecting everyone. La Banque Postale has placed citizenship at the heart of its 2030 strategy to make the just transition possible, and reaffirms its commitment to “Community”.
In a world where transitions are essential, they must be fair
Because it was born with a civic vocation, La Banque Postale is convinced that there is no creation of sustainable value without sharing, no economic dynamism without regional vitality, no sustainable development without respecting planetary limits.
By offering high-performance and accessible services, our mission is to enable everyone to fulfill themselves and to contribute, through their investment and savings, insurance and consumption choices, to building a society that is more concern about the environment, and to all who live on the planet. As a committed banker and insurer, we want to work towards this just transition, with all our customers and all our employees.
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2023-2024 integrated report
In 2023, the rise in interest rates and the mortgage crisis weighed on La Banque Postale’s business. The deviation from its financial trajectory prompted a change in governance and opened up a new phase of transformation. Becoming the leader in impact finance remains the guiding objective, and returning to break‑even is the priority. At 18 years of age, La Banque Postale has entered adulthood with the enthusiasm of its youth.